Supplement v11.3.0

Supplement Install Help

  1. For instructions on installing the ICS Supplement, please refer to the following guide.
  2. Next, install the Supplement using one of the methods detailed below.

Download Supplement Install Guide (PDF)

Common Install Questions

Should I use the online installer or the offline installer?

The online installer and offline installer are essentially the same when it comes to what's being installed to your PC. Both validate that you have the necessary software to utilize all of the local features of the ICS Supplement.

The online installer, however, requires an internet connection to download each requirement before installation.

The key difference is, if you're lacking one of the required add-ons, the offline installer is packaged with everything you may need and will install anything missing automatically. This makes it a very big file (> 80 MB). The online installer, however, requires an internet connection in able to download each requirement before installation.

Should I install the ICS Supplement for 32-bit or 64-bit?

The 32-bit installer will install and run on either operating system (32-bit or 64-bit). In some cases, the 64-bit method is preferred by users running a 64-bit Windows operating system. If you select a 64-bit version, the 64-bit installer will only install and run on a computer with a 64-bit operating system.

For help determining the bit version of your installation of windows, please refer this Microsoft Knowledge Base article: https://support.microsoft.com/en-us/kb/827218

1) Online Install Method

The ICS Supplement can be found by clicking one of the links below.

After clicking the link, you will be asked to run or save a file called supplement-v11.3.0-online.exe. Please run this file and provide permissions to install the ICS Supplement and its supporting programs.

ICS Supplement Online Installer (32-bit)

ICS Supplement Online Installer (64-bit)

2) Offline Install Method

If one of the above links does not allow you to run the ICS Supplement executable file, click a link below.

You may have external network access restrictions in place at your installation. If so, you can use the Offline Installer. However, this method requires a large download (>80MB).

ICS Supplement Offline Installer (32-bit)

ICS Supplement Offline Installer (64-bit)

3) MSI Installer for IT Deployments

ICS provides an MSI installers for centralized deployment which should be used if your IT department exercises centralized software distribution tools for consistent system configuration on your facility’s computers.

Included in the package zip file is the ICS Supplement MSI and, for you convenience, installers for all the prerequisite applications listed below. There is no need to install any of the prerequisite applications listed below should your desktop computer already include compatible versions as shown in the compatibility matrix in the Supplement Install Guide

The following applications need to be installed before the ICS Supplement can be installed:

Note: Windows 7 and higher includes a compatible version of the .NET framework by default, so if you have this feature manually disabled in your installation of Windows, the ICS Supplement will not work.

ICS Supplement MSI Installer with Prerequisites Zip (32-bit)

ICS Supplement MSI Installer with Prerequisites Zip (64-bit)